Terms and Conditions & Privacy Policy
Updated 17 October, 2023
Terms and Conditions Highlights
1. Acceptance of Terms: Details of how user acceptance of the terms of service is obtained.
2. Description of Services: Clear definition and explanation of what services Ted offers to users.
3. User Guidelines and Conduct: Outline of what is expected from the user while they are using Ted.
4. Content Ownership & Usage: Explanation of who owns the content from the user's interactions with Ted.
5. Restrictions: List of actions that are prohibited for users of the service.
6. Termination of Service: Situation under which the service can be discontinued, from both the user’s and the company's perspectives.
7. Dispute Resolution & Governing Law: Clarification on how disputes will be handled and what law will govern the agreement.
8. Limitation of liability: An explanation of how liability limitations are handled.
9. Changes to Terms of Service: Statement about how users will be informed about changes to the terms of service.
10. Contact Information: Contact details provided for users to reach out with any issues, questions, or concerns.
Terms & Conditions Elements
1. Acceptance of terms: users express their acceptance of the terms of service by ticking a checkbox next to the privacy policy and terms of service documents. The submission button only activates after the tick box has been checked.
2. Description of services: More than a state-of-the-art AI, Ted evolves into an ally in users' life - an assistant helping them navigate their actions and choices while offering solace in times of solitude and distress. Ted thereby satisfies stated needs, delights with solutions to subconscious desires, and even anticipates needs before they reach user consciousness.
3. User responsibilities: Users are responsible for using Ted in a manner that is ethical, legal, and respectful. Any behavior that is offensive, disruptive, abusive, or illegal is strictly prohibited. Users must not attempt to gain unauthorized access to the system or engage in any activity that interferes with the performance of Ted or negatively impacts others' enjoyment of Ted.
4. Content ownership: The content of conversations is owned by the user and can be accessed via their text message log. This data is locally stored on the user’s device and can be deleted by the user at any time.
5. Restrictions on use: Ted is to be used in a lawful and ethical manner. Any activity that infringes upon the rights of others, disrupts the service, results in harassment or harm to others, or constitutes illegal activity is strictly forbidden.
6. Termination of service: Users can terminate their use of Ted at any time by sending the command "DELETE ME". A user can be removed from the system after two warnings if they continue to violate the service's terms and conditions after these warnings.
7. Disputes and governing law: In the event of a dispute escalating to a criminal level, it will be governed by the law of the United States. Any non-legal disputes will be handled by RHINO, which reserves the right to arbitrate and issue a decision on the matter.
8. Limitations of liability: RHINO's primary responsibility is ensuring Ted operates seamlessly. Given the secure data storage system, any claim, loss, or damage as a result of a data breach holds RHINO not responsible aside from rectifying the breach promptly.
9. Changes to terms of service: Any changes to the terms of service will be communicated to the user via text message from Ted.
10. Contact information: For any concerns or questions regarding the terms of service, users can contact the team via email at Anthony@RHINOStreet.com. We pledge to respond within 48 hours.
Privacy Policy Headings and Descriptions:
1. Introduction: An overview of the policy, its purpose, and the kind of data Ted collects.
2. Types of Data Collected: Detailed information on the personal data collected from users and the methods of collection.
3. Purpose of Data Collection: Explanation of why Ted collects user data and how it is used.
4. What Data We Share and Why: Information on whether and under what circumstances user data may be shared with third parties.
5. Data Security: Description of the security measures implemented to protect user data.
6. User's Rights: Information about the user's rights regarding their data.
7. Retaining and Deleting User Data: Explanation of how long user data is retained and how users can delete their data.
8. Notifications of Changes: Information on how users will be notified in case of any changes to privacy policies.
9. Contact Information: Contact details for users to reach out with any privacy concerns or queries.
Privacy Policy Elements
1. Personal data collected: Ted collects and stores the entire conversation log between itself and the user. The data is stored in a secure database and can only be accessed by our lead developer at RHINO Research L.L.C. After the launch of Ted, the database will be moved to an Amazon Web Services(HIPPA level security), at which point no human will be able to access the data.
2. Purpose of data collection: The collected data guides Ted to adapt itself according to the user's preferences and habits. This learning mechanism helps Ted provide personalized advice, suggestions, and emotional support that resonate with the user's unique needs and personality. The objective is to foster deep, meaningful interactions based on shared experiences, emotional support, and advising the user subtly, thereby combating loneliness and becoming the user's go-to guide.
3. Data sharing and disclosure: User data will not be shared with any third parties. All the data is securely stored and no unauthorized access is permitted.
4. Data protection and security: To ensure optimum data protection, our existing secure database server will move to Amazon Web Services with HIPPA level security within 10 days of Ted's launch, after which no human, including any member from RHINO Research L.L.C., will have access to the customer data.
5. User's rights: Users will have a personalized dashboard where they can update their phone number, name, and email at any time.
6. Data retention: Personal data is retained for the most recent 5000 words exchanged with the user. Once it crosses 5000 words, the total content of the data gets summarized into 250 words, which are stored for the lifetime of the user account. Users can command Ted to delete their data at any time by messaging "DELETE ME".
7. Privacy policy updates: Any changes to the privacy policy will be communicated to the user via text message.
8. Contact information: For any privacy-related queries or concerns, users can reach out by emailing Anthony@RHINOStreet.com. We commit to responding within 48 hours.
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